Chip Lafferty
October 18, 2021
In 2012, an article published by Angi, then Angie’s List, started to open the discussion over HVAC service contracts. In the commercial market, concerns manifested around the maintenance task list that, arbitrarily, needed to be completed every three months. These schedules don’t reflect the real maintenance needs of an HVAC unit so owners are asking why they would pay for services they don’t really need? In response to that question, […]
October 6, 2021
What is a Truck Roll? A truck roll is any time a technician is dispatched to a facility to perform service, maintenance, inspections, installations, etc. It may sound counter-intuitive to reduce the amount of truck rolls for a contractor who makes money from their skilled technicians’ time on site, but they are often unproductive. Every time a technician is dispatched, the company incurs an expense estimated to be as low […]
September 17, 2020
From reactive to proactive, HVAC maintenance has come a long way since the first air modern air conditioner was invented in 1902 by Willis Carrier. In recent years, HVAC maintenance has taken another step forward with predictive maintenance, which utilizes SMART technology to predict failures before they happen. HVAC maintenance technology has advanced further with Wi-Fi-enabled sensors and sophisticated software that allows service technicians to take action before they even step foot onto […]
August 31, 2020
Modern, digitized commercial HVAC contractors successfully create and sustain recurring revenue. The opportunities lie within the use of a predictive maintenance program and the data that come from it. Data de-commoditizes the HVAC contractor through unparalleled maintenance offerings with help from connected sensors. As explained by John Wallace of Contracting Business, “companies are touting the vast potential of the Industrial Internet of Things (IIoT). Ideally, the IIoT can provide enhanced fault detection and more accurate predictive maintenance. It’s assumed that more data — in type, variety, and […]