What is a Truck Roll? A truck roll is any time a technician is dispatched to a facility to perform service, maintenance, inspections, installations, etc. It may sound counter-intuitive to reduce the amount of truck rolls for a contractor who makes money from their skilled technicians’ time on site, but they are often unproductive. Every time a technician is dispatched, the company incurs an expense estimated to be as low […]
Digital transformation permeates every industry and process on the planet at an accelerated pace these days. To that end, commercial HVAC contractors and service providers have a unique opportunity to leverage commercial HVAC data to achieve digital transformation in an industry that has traditionally relied on analog, anecdotal, manual, schedule-overbearing processes.